We at Vughy take customer satisfaction very seriously. If you are not completely satisfied with our services, we offer a refund policy that allows you to receive a refund of your purchase within a certain timeframe.To be eligible for a refund, you must first contact our customer support team and provide proof of the issue you are experiencing with our services. We will then work with you to resolve the issue and if we are unable to resolve it, we will issue a refund.Refunds will only be issued within 30 days of the purchase date. If you purchased a subscription, we will issue a refund for the remaining balance of your subscription term. If you purchased a one-time service, we will issue a refund for the full amount of your purchase.Please note that refunds may take up to 5-7 business days to process, depending on your payment method.If you have any questions or concerns about our refund policy, please contact our customer support team for assistance.